Gambling is meant to be entertainment. At 96pk, we take that seriously — because we know that for some players, what starts as fun can become something harder to manage. This page explains the tools available to you, how to recognise warning signs, and where to find help if you need it.
Our Commitment
At 96pk, responsible gambling is not a policy document that sits in a drawer — it is something we think about every time we build a feature, write a promotion or design an interface. Our players come from all over Pakistan — from Karachi to Peshawar, Lahore to Rawalpindi — and we know that behind every account is a real person with a real budget and a real life.
Cricket betting, PSL markets and live casino are exciting when the stakes feel fun and manageable. The moment gambling starts affecting your finances, your sleep, your relationships or your mental state, it has stopped being entertainment. That is the line we take seriously, and it is why the tools on this page are built into the platform — not hidden away.
We also acknowledge the specific context of Pakistani players: the Prevention of Gambling Act, 1977 places restrictions on gambling activity, and the social and financial stakes of problem gambling can be significant. We do not offer this platform as an escape from financial pressure — gambling is never a solution to money problems and we will say so plainly every time it is relevant.
Prevention over cure. Responsible gambling tools are front-loaded, not buried in account settings. We want players to find limits before they need them.
No pressure to gamble more. Our communications will never encourage you to keep playing when you have reached a limit or requested a break.
Immediate self-exclusion. Self-exclusion and cooling-off requests are treated as priority actions — not delayed or talked out of.
Plain information. We explain gambling risks directly, in English, without minimising them. Pakistani players deserve honest information, not spin.
Strict age enforcement. Zero tolerance for underage play. Age verification is non-negotiable and is conducted before withdrawals are processed.
Player Controls
These tools are available to every registered player. You do not need to be in crisis to use them — setting limits proactively is the smartest way to keep gambling enjoyable.
Set a maximum amount you can deposit over a daily, weekly or monthly period. Expressed in PKR for clarity — for example, a daily limit of PKR 2,000 or a monthly ceiling of PKR 20,000. Limits take effect immediately when reduced and require a cooling-off period before they can be increased.
Cap the total amount you can lose over a set time period — daily, weekly or monthly. Once your loss limit is reached, the platform will prevent further wagering until the limit period resets. This is one of the most effective tools available and we encourage all players to set one.
Set a maximum session length — once the time is up, you will receive a notification and be prompted to log out. Time limits help prevent the "just one more game" pattern that can lead to extended, unplanned sessions and impulse decisions.
Periodic pop-up reminders during a session showing you how long you have been playing, how much you have wagered and your net result. Reality checks are configurable and help maintain awareness of your actual gameplay activity in real time, rather than in hindsight.
Need a short break? A cooling-off period temporarily suspends your account for a defined duration — 24 hours, 7 days, 30 days or longer. During the cooling-off period you cannot log in, deposit or place bets. No marketing communications will be sent during this time.
Set a maximum single-bet or total-wager amount per session, day or week. Wager limits work alongside deposit and loss limits to give you layered control over your play — useful for high-frequency bettors following PSL or T20I cricket markets where many smaller bets can accumulate quickly.
Warning Signs
Problem gambling does not always look the same. It can develop gradually, and many players do not recognise it until it has significantly affected their finances or relationships. The signs below are not diagnostic — they are prompts for honest self-reflection. If several of these apply to you, it may be worth talking to someone.
Chasing losses. Placing additional bets — sometimes larger ones — to try to recover money you have already lost.
Gambling with money you cannot afford to lose. Using funds meant for rent, groceries, household bills or family obligations.
Concealing your gambling. Hiding the amount you are betting or your losses from family members or close friends.
Gambling as an escape. Turning to gambling to relieve stress, anxiety, boredom or emotional distress.
Difficulty stopping. Finding it hard to walk away from a session even when you planned to stop.
Borrowing or selling to fund gambling. Taking loans, selling possessions or using credit to fund deposits.
Neglecting responsibilities. Missing work, studies or family commitments due to time or money spent on gambling.
Ask yourself honestly whether any of the following apply to you:
If you answered yes to two or more of these questions, consider setting tighter limits on your account or requesting a cooling-off period. If you answered yes to four or more, please reach out to our support team or a professional support organisation. You do not have to handle this alone.
Recognising a problem is the first and most important step. Millions of people around the world manage gambling-related difficulties with the right support. Reaching out is a sign of strength, not weakness. At 96pk, we will never judge you for asking for help.
How It Works
Responsible gambling controls are built into the Account section of the 96pk platform. The process is straightforward and takes less than two minutes. Here is how it works:
Access the Responsible Gambling section from your Account Settings panel. All controls are grouped in one place — you do not need to search through multiple menus.
Select from Deposit Limit, Loss Limit, Wager Limit or Session Time Limit. You can set more than one simultaneously — most responsible players use at least two in combination.
Amounts are entered in PKR. Time periods can be set daily, weekly or monthly. The platform will confirm your selection before applying it.
If you are reducing a limit (making it stricter), the change takes effect immediately. If you want to increase a limit, a cooling-off period applies to prevent impulsive decisions made during a session.
If you cannot find the Responsible Gambling controls or want a support agent to set limits on your behalf, our team is available 24/7 via live chat or at [email protected] (plain text — not a link).
Daily / Weekly / Monthly — in PKR. Reduces immediately; increases require a waiting period.
Caps total net losses per day, week or month. Betting stops when the limit is reached.
Sets a maximum bet size per wager or per session. Particularly useful during live PSL and T20 markets.
Prompts a logout notification when your active session reaches the time you set.
Configurable interval alerts (e.g., every 30 minutes) showing your session duration and net result.
Temporary account suspension from 24 hours up to 6 weeks. Cannot be reversed mid-period.
Most Serious Measure
Self-exclusion is for players who believe they need to stop gambling entirely for an extended period. It is a firm, enforceable restriction — not a suggestion. Once in place, it will not be reversed before the period expires, regardless of how the request is framed.
Select from 6 months, 1 year, 3 years or permanent self-exclusion. Permanent exclusion cannot be reversed.
Self-exclusion requests are actioned as a priority. Your account will be suspended promptly upon confirmation of your request.
All promotional communications — emails, notifications, bonus offers — are suspended for the full duration of your exclusion period.
Any verified balance in your account wallet at the time of self-exclusion will be returned to your registered payment method, subject to KYC clearance.
Reach our team via live chat on the platform or email [email protected] (plain text — not a link). State that you wish to self-exclude and your preferred duration.
We will confirm your identity against your registered Account details. This step protects against third parties requesting exclusion on your behalf without your knowledge.
Your Account is suspended, deposit access is blocked, bonus offers are halted and all marketing communications are stopped. You will receive a written confirmation.
Any verified, withdrawable balance is returned to your registered payment method within a reasonable processing period, subject to standard KYC requirements.
Practical Guidance
Most players gamble responsibly most of the time. These habits help keep it that way — whether you are following Pakistan cricket, PSL matches or trying your hand at live casino.
Decide how much you are comfortable losing — not winning — before you open the platform. Treat that amount as entertainment spend and stop when it is gone.
Placing bigger bets to recover previous losses is the single most common path to serious gambling harm. If you are ahead, enjoy it. If you are behind, log off.
Gambling is not a reliable source of income. Even winning streaks during PSL season end. Budget for gambling the same way you budget for a meal out — as expenditure, not investment.
Step away from sessions regularly. Use reality check alerts and session time limits to build natural break points into your play rather than relying on willpower alone.
Gambling when emotionally distressed — stressed about finances, arguing with family, under work pressure — impairs judgement and leads to poor decisions. Play when you are in a calm, clear-headed state.
Gambling should be one small part of a balanced life — alongside time with family, friends, work and other hobbies. If it starts taking up a disproportionate amount of your time or money, that is a signal to step back.
Get Help
If you or someone you know is struggling with gambling-related harm, professional help is available. The following are general guidance notes — please refer to your applicable license jurisdiction's recommended support organisations for accredited resources.
Available 24/7 via live chat on the platform. Our support team can apply limits, initiate a cooling-off period or begin a self-exclusion process immediately. This is your fastest access point in a moment of concern.
GamCare is an internationally recognised responsible gambling support organisation. It provides information, advice, support and free counselling for people affected by problem gambling. Their resources are available in English at gamcare.org.uk (text reference only — not a link from this page).
Gamblers Anonymous operates an international 12-step peer support programme. Meetings are available globally and online. For players in Pakistan looking for peer support, international online meetings are accessible in English (gamblersanonymous.org — text reference only, not a link).
Problem gambling is a recognised mental health condition. If you are in Pakistan and experiencing gambling-related distress, consider speaking to a qualified mental health professional or counsellor. Your local health provider can direct you to appropriate services.
Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. 96pk does not claim that online gambling is legal, licensed or endorsed by the Government of Pakistan, PTA, State Bank of Pakistan or any provincial authority. Players in Pakistan are solely responsible for understanding and complying with applicable local law.
Given the restricted legal environment, problem gambling in Pakistan can carry additional social and financial consequences. If gambling has created financial difficulties — whether in Karachi, Lahore, Islamabad, Rawalpindi or anywhere else — please seek help from a qualified financial counsellor or mental health professional before attempting to "gamble your way out" of debt.
If you are struggling and need to talk, our support team is available 24/7. We can help you apply limits, take a break or close your account — no judgement, no delay.
For responsible gambling assistance, account limits, cooling-off or self-exclusion requests — reach us any time.
Play Smart, Play Safe
Responsible gambling tools are here for every player — not just those in difficulty. Setting deposit limits and session controls before you need them is the mark of a smart, informed player. Visit our homepage to explore what 96pk offers, or read our FAQ for answers to common questions about controls and account management.
18+ only, or the higher minimum required by the operator/license jurisdiction. Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. Understand your local laws before participating. Gambling can be addictive — please play responsibly.